Start with the right conversation.
Purchasing & enterprise
Create an account and submit a purchase request with your edition, volume and deployment needs. Your request receives a persistent reference in Usage & billing.
Technical assistance
Use workspace Support for integration, scanning or account issues. Include the error code and device/browser information; avoid including identity values or documents.
Commercial enquiries
Use Request pricing to specify the edition, expected volume, target markets and hosting needs. The request receives a reference in Usage and billing. CEBS can review the requirements and update its status. A submitted request is not an accepted contract or an issued license.
Technical assistance
Use the authenticated support flow for capture, integration, access and document coverage questions. You can open an existing request to inspect its original details and current status. Response commitments are agreed commercially; this page does not promise an unapproved service level.
Security and privacy requests
Use workspace Support to initiate access, correction, deletion or security questions. Include only a description and a safe contact route. CEBS will need to verify the requester before discussing account or organization information. Do not disclose credentials or private document data.